[Review 703] Improvements needed @ Caffe Kenon & Bistro

Caffe Kenon & Bistro 30/03/2010
灣仔莊士敦道181號大有廣場2樓208-209號
Shop 208-209, Tai Yau Plaza, 181 Johnston Road, Wan Chai
https://www.openrice.com/zh/hongkong/review/improvements-needed-e2072510




Decided to try it out because Caffe Kenon looked cyber and cute.

The food offered was pasta, sandwiches and cakes.

Got a ham and cheese sandwich and a cup of earl grey tea.

Ham and Cheese sandwich: discounted to $10, basically tastes the same as the ham and cheese sandwiches from Maxim, except at Maxims you would probably get two slices. After eating a ham and cheese sandwich from Hoixe, I realized the ham at Caffe Kenon is much better without stringy bits.

Earl Grey Tea:
This was served wrongly, firstly the water and teabag was separate.
Even if you didnt know how to serve tea, the teabag had instructions.
Secondly, tea is served with milk and sugar, I was not given either it until I requested for it.
The staff obviously didnt have any knowledge of tea, because when I requested milk they found it weird and the kitchen staff asked why the waitor wanted it, and the waiter said the customer requested for it. Anyway, after the milk arrived, I had to request for sugar.

In the whole process no spoon was given, I was wondering if they expected me to stir the milk and sugar with my fingers

Improvements:
Kitchen staff should have more knowledge on food and beverage.
Waitors should act as a real waitors, ie knowing the basics ie giving out the right cutlery.
A quote from the first review:
"當店員為我奉上點品時,竟然要我提起才去取叉子給我享用甜品(不夠細心囉!)"

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